Find your impounded vehicle

Search our Collingwood impound database, check release fees, and see what you need to collect your vehicle.

34 Cromwell St, CollingwoodMon-Fri 6:30am-9pm · Sat 8am-1pmFees from $361.00Help 24/7 · 134 869
What To Bring
Your driver's licence
Vehicle keys
Payment for the release fees

We cannot release your vehicle to you without these three items.

If your vehicle has been towed from a clearway

We provide clearway towing services to councils and road authorities across Melbourne. This work helps traffic flow during peak times and keeps lanes clear for emergency, transport and delivery vehicles.

A vehicle is deemed legally impounded when any part of the tow truck has made contact with the vehicle, as defined by the Department of Transport Planning.

If you believe your vehicle has been towed from a clearway, enter your registration above to check our records. Can't find it? Call 134 869.

Where to collect

34 Cromwell St, Collingwood VIC 3066

Get directions
Opening Hours
Mon–Fri6:30am – 9:00pmSaturday8:00am – 1:00pmSundayClosed
Full opening hours & public holidays
Release fees (current)
City of Melbourne$504.70
City of Port Phillip$516.00*
City of Stonnington$535.10*
City of Yarra$513.00*
Department of Transport$361.00

* 1.65% credit card surcharge applies to Port Phillip, Stonnington and Yarra. Fees set by authorities - not negotiable.

Full fees & storage details
Need to speak to someone? Our team is available 24/7 for urgent queries.
134 869

If your vehicle has been towed from a clearway

We provide clearway towing services to councils and road authorities across Melbourne. This work helps traffic flow during peak times and keeps lanes clear for emergency, transport and delivery vehicles.

A vehicle is deemed legally impounded when any part of the tow truck has made contact with the vehicle, as defined by the Department of Transport Planning.

If you believe your vehicle has been towed from a clearway, enter your registration above to check our records.

Parking sign on a busy street indicates pay hours and tow-away times.

Collecting your vehicle

You can collect your towed vehicle from our Collingwood impound, 34 Cromwell St, Collingwood.

Hours of operation

Monday – Friday 6:30am – 9:00pm
Saturday 8:00am – 1:00pm
Sunday Closed
Christmas Eve 6:30am - 6:00pm
Public holidays Closed

Christmas Opening Hours

Monday 22 December 2025 6:30am - 9pm
Tuesday 23 December 2025 6:30am - 9pm
Wednesday 24 December 2025 (Christmas Eve) 6:30am - 6pm
Thursday 25 December 2025 (Christmas Day) Closed
Friday 26 December 2025 (Boxing Day) Closed
Saturday 27 December 2025 8am - 1pm
Monday 29 December 2025 6:30am - 9pm
Tuesday 30 December 2025 6:30am - 9pm
Wednesday 31 December 2025 (New Year's Eve) 6:30am - 9pm
Thursday 1 January 2026 (New Year's Day) Closed
Friday 2 January 2026 6:30am - 9pm
Saturday 3 January 2026 8am - 1pm

What To Bring

To collect your vehicle, you will need to bring:

  • Your driver’s licence
  • Keys to the vehicle
  • Payment for the release fees

We cannot release your vehicle to you without these three items.


Release fees

DTP and local council municipalities authorise vehicles towed from clearways and set release fees. Fees are not negotiable and required to release your vehicle. Vehicles are towed under authority of DTP or the local Council municipalities. Storage fees are set by these authorities and are not negotiable.

Current release fees as set by the relevant authorities are listed below.

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Broken Down?

Have you broken down or need urgent transportation? 
Get in touch via phone or online form to arrange help!

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Nationwide Group

Australia's leading provider of safe automotive and specialist transport solutions.

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